WHAT TO EXPECT

Is your offering valuable, usable, and delightful for those who need it most? Are there vulnerabilities or limitations that could be improved to dramatically increase your ROI? Kickdrum offers a range of UX/UI risk and maturity programs for companies with varying product complexity and goals, all deliverable within a matter of weeks.

HOW IT WORKS

To kick off a project, Kickdrum will gather as much information as possible through UX/UI artifacts and interviews with key resources. In as little as 10-14 business days, Kickdrum will perform a full UX/UI evaluation, resulting in a report and readout that covers overall UX/UI maturity, key risks, and remediation recommendations.

WHAT YOU LEARN

Whether evaluating deal risk or looking for maturity or user experience insights that could impact your business, Kickdrum UX/UI Risks & Maturity includes strategic summaries appropriate for executive and board presentations (Kickdrum can present directly if requested) and detailed reports that uncover insights including:

• UX/UI risks potentially impairing the business or the product’s ability to deliver value

• Optimization for onboarding and self-service, vs. requiring significant support and training

• Accessibility risks or liabilities

• Design consistency and usability by form factor and channel

• UX/UI team expertise and structure necessary for success

• Level of realization of capability claims promoted by marketing and sales

• Appropriateness of user feedback methods and interpretation