50% decrease in order entry time with modernized order management
Ford is the second- largest U.S.-based automaker and the sixth-largest in the world, building and selling over 4 million vehicles each year to dealers and distributors worldwide.
OPPORTUNITY
After 10 years of internal IT failure, we replaced the legacy mainframe
with a lightweight, browser-based app that delighted dealers.
RESULTS
Deep integrations
We integrated seamlessly with enterprise order fulfillment and assembly plant systems to simplify the ordering process and eliminate esoteric part codes.
Design-driven development
Our user-centered approach combined 10+ legacy green screens into 1 streamlined web app. The drastically better usability and smoother order submission flow increased dealer adoption.
Unparalleled accuracy
Our high performance architecture eliminated 100% of dirty orders and guaranteed that a given configuration was orderable and priced correctly every time. We increased recommended order take rate to match corporate goals.
“No team in the world could have done this better.”
- Ford Executive
